Shipping policy

Thank you for shopping with AuraFilm.

We aim to process and deliver all orders as quickly as possible.

Order Processing

Physical product orders are typically processed within 1–3 business days after payment confirmation.

You will receive a confirmation email once your order has been placed.

Estimated delivery times within South Africa:

Delivery times may vary depending on courier operations and your location.

Preset packs included with eligible kit purchases are delivered digitally via email.

These are typically sent instantly after your order is confirmed, but in some cases may take a few minutes to arrive.

Please check your spam or promotions folder if you do not see the email.

Once your physical order has shipped, you will receive a tracking number via email.

Customers are responsible for providing the correct shipping details at checkout.

AuraFilm is not responsible for orders shipped to incorrectly entered addresses.

If your package is delayed or appears lost in transit, please contact us and we’ll assist you as soon as possible.

For any delivery questions, contact: